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713 Third St., SW Roanoke, VA 24016       www.roanokeva.gov/fire-ems      fire-ems@roanokeva.gov      Tel: 540-853-2327      Fax: 540-853-1172

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Roanoke Fire-EMS is a full-service fire and emergency medical service agency providing basic and advanced pre-hospital life support, fire prevention and education programs fire suppression services, arson detection, vehicle extrication, and heavy technical rescue. It also supports a regional hazardous materials team. In addition to housing firefighting and EMS personnel and apparatus, fire-EMS stations are neighborhood resources. Fire-EMS personnel at these sites help distribute important city documents, teach children about fire safety, and provide a safe place for lost children and adults.

Our department operates 10 fire engines, ladder trucks, eight ambulances, two part time ambulance unit, and three vehicles seven days a week, 24 hours a day. Firefighter/EMTs operate out of 11 stations with 13 pieces of front-line fire apparatus, 8 front-line EMS units, 1 part time EMS unit, 1 Heavy Technical Rescue Truck, and 1 HazMat unit. We serve an urban resident population of approximately 97,000 in an area of 43 square miles, and answer over 23,000 fire and EMS runs annually.

Roanoke Fire-EMS holds a Class 1 rating from the Insurance Service Organization, the highest rating you can recieve, and one of only 132 nation wide. This rating helps our community by bringing lower insurance rates to homeowners and businesses. Roanoke Fire-EMS is also an Internationally Accredited Agency.